The Importance of User Experience (UX) in Web Design

Woman using iPad

User experience (UX) plays a crucial role in web design, directly influencing how users interact with and perceive a website. A well-designed website focuses on providing a seamless, enjoyable experience that meets users’ expectations and keeps them coming back for more. In this blog, we explore what UX in web design is, why it’s so important, and steps you can take to improve your website’s UX. 

What Is User Experience (UX) in Web Design?

User experience, often referred to as UX, is the overall experience your audience has when interacting with your website. This includes their experience with your website’s interface, usability, design, performance, accessibility, and how it meets their needs and expectations.

The goal of UX in web design is to make visiting your website a seamless, enjoyable experience. This means minimal loading times, intuitive navigation, and smooth responsiveness. Otherwise, your audience is likely to exit your website for a different one that offers them an easier experience. 

Why Is User Experience (UX) Important in Web Design?

User experience (UX) is important in web design because your audience are the ones using your website. If it’s a lousy experience for them, then what was the point of creating a website at all? Your website is often a potential customer or client’s first impression of your business. This is a crucial moment to show them your products and services while offering them an enjoyable browsing experience. If not, they might leave your website with a bad taste in their mouth and a negative impression of your brand. 

How to Improve Website User Experience (UX)

Follow these tips to improve your overall website user experience: 

1. Optimize Your Loading Speed

If you want to optimize your website’s conversion rates, which is the percentage of users who take a desired action on your website, you need to make your website loading speeds between 0-4 seconds. Anything longer than that is going to cause people to drop off and search elsewhere for what they need.  

There are many ways you can improve your website’s loading times. These include compressing your images, limiting font variations, or minimizing redirects. Of course, there are even more advanced strategies, such as upgrading your website host, caching static files, combining files, and using CSS sprites. 

2. Use a Style Guide

Consistent branding is an important part of creating an enjoyable user experience. Every single page of your website should feel cohesive to your brand. One way to ensure this, especially when having multiple webmasters, is by creating a style guide to follow. Your style guide should include:

  • Branding guidelines: Logo usage, color palette, imagery, typography
  • Layout and grids: Spacing, margins, page structure
  • Navigation elements: Button style, form fields, icons, header/footer designs
  • Tone and voice: Brand voice, writing style, messaging, grammar rules
  • Accessibility measures: Color contrast, alt text requirements, responsive design 

3. Make It Mobile-Friendly

Over half of all web traffic comes from mobile devices, which means having a mobile-friendly website is paramount to your user experience (UX). The first step to having a mobile-friendly website is implementing a responsive layout. This means that your website automatically adjusts to any screen size without rendering issues. There are many other ways to improve your UX on mobile, such as reduced loading times, simple web design, and limited pop-ups. 

4. Use Intuitive Navigation

When users visit your website, they shouldn’t have to follow a set of directions to find what they need. Your layout should be intuitive to the average user. Having a clear navigation bar and site layout is key to intuitive navigation. Before even launching your website, have several people test it out and take note of their ability to navigate it. 

5. Showcase What You Do Right Away

Don’t make users search your website high and low to figure out what you do. Use your homepage to highlight what services and products you provide as soon as someone clicks on your website. Another pet peeve many users experience is homepages riddled with meaningless jargon, abbreviations, and buzz words. Get to the point so they can quickly determine if your company is worth further exploring. 

Legit Click Media has the expertise to design your company’s website with user experience (UX) in mind. Get started by calling 920-214-4025 or visit our Website Design page.