Over the past week, Bing has rolled out several changes to local business listings in search results. Those include the following:
- Holiday hours: On Thanksgiving Day, Bing rolled out a new feature that it will enable for all future holidays moving forward. That feature? Real-time, accurate holiday hours for local businesses. Different hours and even business closings will appear up to a week in advance of each holiday. Read Bing’s post on this feature to learn more.
- Online chat: Bing also added a new chat feature to local business knowledge panels. This feature includes links to business-hosted chat programs as well as third-party chat programs such as Facebook Messenger.
Both new features appear in desktop and mobile searches, while the online chat feature appears to only be present in the United States at this time.